make-up class policy

We understand that inconveniences do happen - such is life. Therefore, we are happy to assist in accommodating a complimentary make-up class for personal reasons. Please note, as this is a courtesy, make-up classes are based on availability and not guaranteed.

 

  • We allow only ONE complimentary make-up class per month session for personal reasons

  • Should a class be cancelled due to severe weather or uncontrolled pool issues, a make-up class will be offered free of charge

  • Additional make-up classes after the initial complimentary class will incur a $10 fee

  • All make-up classes must be completed within the 30 days or it expires

  • Make-up classes are not allowed to be carried over after expiration date for credits or refunds

  • If you miss your scheduled make-up class, it cannot be rescheduled again

  • Make-up classes are based on availability and must coincide with missed class program

  • There are no make-up classes for Dolphin Swim Club Programs

  • All scheduling for make-up classes are made under your account by selecting "use" make-up token

There are many moving parts when it comes to scheduling make-up classes and we will always do what we can to assist within our policy terms. Should you have any additional questions, please don't hesitate to contact us via email or by phone.

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CONTACT US

Mailing Address:

170 NE 2nd Street

PO Box #4077

Boca Raton, FL 33429-4077

 

Phone Number: 

(561) 232 - 2010

Email:

info@kisoswim.com

important dates

December 22 - January 5th

Winter Holiday Break

Janurary 6th

winter session 2 begins

January 22nd

Bring a friend day
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