Beach Ball in Pool

F. A. Q.

Have a question? You're not alone. Check out our questions and answers forum for some of the most common inquiries we get. If you don't see the answer you're looking for here, give us a call or shoot us an email and we will be happy to help!

Frequently Asked Questions

How many swim classes does it take to learn to swim?


This is a very common question and truly it depends on each member. Many factors go into account such as, previous experiences, behavior, current skill level, age and frequency of the classes. On average though, we typically see tremendous progress after approximately eight consistent classes.




What should I have for swim classes?


A swimsuit, goggles, towel and a great attitude! All other equipment we use for the lessons, we will provide.




What is the youngest and oldest age you accept?


We have programs starting at 6 months of age and there is no maximum age. We work with all abilities and invite everyone to join us to learn new skills.




What happens if there is bad weather for my scheduled class?


All Swim Mobile classes are rescheduled at the disgretion of the assigned coach. Decisions are made based off of our profressional weather radar application. Should a make-up class be needed, it will be arranged with the coach at no cost, then noted in the iClassPro system as excused and rescheduled for weather conditions.




What if I am going on vacation and will miss more than one class in a session?


We always offer at least one complimentary make-up token. After that, there is a charge for each additional make-up token generated. Should you just wish to only hold your spot and not make-up the class, you may do this as well and the class will be marked as an unexcused absence.




How long are the seasons?


Each season we offer is three months long - spring, summer and fall. Once enrolled, your membership is put on auto renewals for each session to reserve your spot until the season concludes or request to drop enrollment is made.




Do you practice ISR?


Although a great survival program, we are not a swim school that utilizes the ISR method. We teach water safety skills for both infants and toddlers with a slower, more gentle approach as cultivated through the KISO Swim School Training Curriculum.




My children are different ages and different levels. Can they be in a class together?


For ultimate efficiency, we do suggest children have their own private class if they are completely different ages and abilities. However, this is still common preference with families and our coaches are more than experienced to properly teach and rotate children should they be in the same semi-private class.





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